Right now’s enterprise was Awful. Took vehicle in at 11:thirty am. I desired estimate on rebuild motor if desired, a solution to my Check out engine mild, a tire repaired that had a nail in it, an alignment and rotation of tires given that I contain the lifetime alignment. I essentially had to get in touch with at five:thirty pm to find out just what the standing was. Was presented a listing of suggestions, I explained I’m calling about the issues rather than suggestions I didn't get the solutions but was hung up on as a substitute. I was hot about needing to call but come on. I get down to the shop and it receives worse.
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March 28, 2016 at six:fifty am Hi I really feel as though Firestone are lots of rip off rip-off artist . I bought four tires from them for just a 2012 Buick Regal which the travel nothing like those I had on their own feels like I'm driving a truck now not joyful about that I compensated 900. know brain you I have a 2012 Buick Regal for two many years under no circumstances had a problem until I went to Firestone in black Wooden in ,they advised and confirmed me I had a nail in my left rear tire i had not Been anyplace so how did I receive a nail in my tire ,each week later I would like hub bearings replaced and they would like to charge me seven-hundred $ wtf All of this in the months time is Anybody looking at these issues or what .not good not content feeling ripped off.
The total work which include Another operate to be done was about $1260. I agreed to this. It’s some huge cash but worth it to me to maintain my aspiration motor vehicle working for the following decade.
she attempted justifying the situation by declaring I wasn't billed they usually stayed open up late to have a look at my car or truck,which I used to be there at 7:15 and they closed at 8pm.she was an extremely rude,disrespectful,dishonest supervisor and had Unquestionably no communication abilities to carry a management posture. I've yet to receive a phone back from cooperate management. I am looking into acquiring Firestone investigated. Under no circumstances need to Firestone let their businesses to work or evaluate any clients vehicle that are not competent or expierienced. I am about to consider to assemble all issues towards firestone and find out if there’s any type of group lawsuit which will held from them.this continues to be dealt with unprofessionally,calls not staying returned, administration positions not currently being fulfilled by administration obligations and I believe e a full investigation should occur with Firestone and ripping and dishonest out in their dollars,turning a minimal difficulty into A serious issue to acquire innocent tricky Doing work men and women for their income.hope to c u in courtroom firestone and hope adequate persons arrive forward to accomplish a gaggle lawsuit.
We loved each and every minute of our Port Aransas vacation and remaining On this property was the icing within the cake! On arrival we ended up welcomed, created to sense in your house & the manager even delivered our youngsters with Seaside toys!
I really need to say, throughout this complete process, the Middletown area has ended up currently being the most useful of many of the spots we happen to be to. Not have only they sufficiently answered the two mine and my husband’s thoughts, they may have also been good with pursuing up, and allowing us know the status of the vehicle.
Corporate? Having said that lots of upper management are essential or should see the situation in addition to whomever will deal with or contact the store. And finally the store supervisor receives a duplicate in the criticism” The latter is exactly where I disagree! My case will be reviewed and gives forewarning towards the individuals who stole my pieces then supplying enough option for a canopy up or the ability to enable it to be a null situation before you even get the chance to examine it with an actual person! No! I don’t agree with this particular course of action. I want to speak to an individual very first and display them my scenario to start with then confront the people today not letting to conspire or have warning they’ve been caught ripping off the customers. Email me if there is one thing within the performs to prevent this deceit and crooked Firestone workforce As well as in my case his manager knew over it definitely!
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March 18, 2014 at twelve:21 pm I get in touch with rebate reward line I explain page to your supervisor Jesus more tips here that we was specified the incorrect paperwork in the Firestone retail outlet where by we obtain the tires. I make clear that Bridgestone mentioned, I need to Speak to Firestone because it was there error. He said, sorry they will not do anything & Get hold of store manager. I ask for his superviors title he refused to give me that information and facts.
On Friday twelve-08-2017 my daughter says her auto was acting Bizarre and pulling once more to the right, and her steering wheel gave the impression to be off. She was struggling to carry the car again residence because of getting a full-time faculty pupil at Wayne Point out University. So I encouraged her to take it again to her regional Firestone in Madison Heights for guarantee Focus on the alignment. She dropped her car or truck off on 12-ten-2017 to complete the guarantee Focus on the alignment. On twelve-eleven-2017 she comes to Firestone to pick up her car or truck. She receives a absurd bill for approximately $300 and the worker encouraged her she would wish a existence time guarantee for the alignment for an additional $one hundred thirty. She declines the life time guarantee, having said that pays with the $290 for the questionable service, which I didn't authorize. Unbelievably my daughter phone calls me and claims that Firestone billed her for any new passenger aspect lower control arm. I encouraged her this was fresh and just modified/repaired less than a month back. The employee at Firestone mentioned it was not a newer part and suggested her that she couldn't generate the car, it was risky.
May perhaps 29, 2017 at 10:31 am I have had a Awful practical experience with Firestone Finish Automobile care in Hickory, NC. They were speculated to resolve my still left strut and axle for which they billed me 503 dollars, plus they never did. see this page When I went in to demand my money back, so I can take my auto elsewhere, they informed me only the supervisor can authorize a payment like this. I spoke towards the supervisor this morning ahead of driving up there to have my dollars, and he advised me to return and get it.
The identifying component, I've found, is how they respond to the problem. In my opinion they have responded properly. So I want to offer a shout out to all of your personnel in the areas I mentioned . And also to shoppers be well mannered, respectful, understanding and also have endurance. I just purchased four new tires and a lifetime alignment offer from The manager site in El Paso Texas. I needed to return as the alignment was not accomplished appropriate, no hassles they worked top article to accurate it. It feels lots far better now the technician labored difficult to appropriate the issue. I used to be instructed that if I had any more problems they might care for it. I think them and I also feel that if I acquire it to any of your places I mention earlier mentioned they may also care for any dilemma even though they didn't do the work. I’ve also had to Make contact with The shopper service Business office and obtained the exact same fantastic service. So thanks all.